“There is a secret bond between slowness and memory, between speed and forgetting. A man is walking down the street. At a certain moment, he tries to recall something, but the recollection escapes him. Automatically, he slows down. […] The degree of slowness is directly proportional to the intensity of memory; the degree of speed is directly proportional to the intensity of forgetting.” — Milan Kundera, Slowness¹

In a previous post I argued that AI has decoupled doing from learning. This one is about a related but older problem. Speed does not merely prevent memory from forming. Speed actively erases it. And this was true long before AI.

The ticketing system user interface is an antipattern for cross-team collaboration

If your team spends most of its time managing a ticketing system — filing requests, triaging queues, waiting for answers — you have already made your collaboration legible to a machine.

That is not a metaphor. Ticketing systems only work for the kind of work AI handles well: routine, well-defined, known destination, repeatable process. If your collaboration looks like a queue, it can be automated. And it will be.

AI decoupled doing from learning. Every knowledge worker now faces a constant trade-off between the two. The ones who choose learning look slower today and become irreplaceable tomorrow.

AI accelerates the Peter’s Principle by letting people produce senior-level output without building senior-level understanding — creating a new class of ‘Senior Operators’ who have mastered the interface, not the craft.

The brown compromise happens when blending everyone’s preferences leads to a result nobody wants. Learn how to escape this trap in product decisions.

Why asking for more resources is counterproductive for product managers. Learn to align goals with your team’s capacity and lead them to success.

Why using authority to decide can hurt your team’s growth. Learn the power of influence over formal authority in product management and leadership.

How the trifecta model maximizes product team impact by capturing value, usability, and feasibility through cross-functional collaboration.

A simple method inspired by Simon Sinek’s Golden Circle to remove ambiguity, build team alignment, and prioritize effectively.

How to use the MoSCoW prioritization framework to rapidly build consensus on scope and share priorities with your team and stakeholders.